1. Who is responsible
The data controller is Artificial Intelligent Network Solutions (AINS Group), commercial registration 137523, 15 El Taqa St., Nasr City, Cairo, Egypt. For any privacy question, write to info@ains-group.com.
We process personal data in line with the Egyptian Personal Data Protection Law No. 151 of 2020 and its Executive Regulations (Ministerial Decree No. 816 of 2025).
2. What we collect
- Emails, calls and WhatsApp messages you send us, including quote requests and partner applications, with the details you choose to share (for example name, company, country, phone and project details).
- CVs sent for job applications.
- Technical data: our hosting provider keeps server logs (IP address, date and time, page requested, browser) for security and operation.
We do not use advertising or tracking cookies and we do not build profiles of visitors.
3. Why we use it
| Purpose | Legal basis |
|---|---|
| Answer your request and prepare quotations | Your consent and steps taken at your request before a contract |
| Assess partner applications and manage partner relationships | Your consent and the performance of a partner agreement |
| Review job applications | Your consent |
| Keep the website secure | Our legitimate interest in protecting our systems |
4. Who receives it
- The AINS Group team that handles your request.
- The group company or strategic partner that serves your country: Tannour Technologies (Saudi Arabia), Muttahidah FZE (United Arab Emirates and Luxembourg) or UNITED S.A.R.L. (Côte d’Ivoire), when your request concerns their market.
- Technology vendors, only when needed to register a project or process a warranty claim.
- Our service providers: HostGator (website hosting and email, United States) and Google (web fonts).
We never sell personal data.
5. Transfers outside Egypt
Some of the recipients above are located outside Egypt. We transfer data abroad only as permitted by the law, with your consent, and with appropriate safeguards.
6. How long we keep it
- Enquiries and quotations: up to 3 years after the last contact.
- Partner records: for the duration of the partnership and then as required by law.
- CVs: up to 12 months.
- Server logs: according to the hosting provider’s retention, normally a few weeks.
7. Your rights
You can ask to know what data we hold about you, to receive a copy, to correct or complete it, to have it erased, to restrict its use, to withdraw your consent at any time and to be informed of any data breach that affects you. Email info@ains-group.com; we reply within the legal deadlines.
You may also complain to the Personal Data Protection Center (PDPC) in Egypt.
8. Security
The website uses HTTPS. Access to the data is limited to the people who need it to answer you.
9. Changes
We may update this policy. The date at the top shows the latest version.